Autoresponder

Overview

Auto-reply whenever a message matches a trigger word or phrase. Use it for the questions your members ask every day (where to get help, how to get a role, what the rules are), for greetings, or to react with an emoji when someone says a word. The trigger can be anywhere in the message or match it exactly, it can be limited to some channels and roles, and the reply can quote the member, delete the message or replace its own previous reply.

Chillet asks how to get help with an order and Petto replies with a mention and a link to the support channel — In Discord: a member asks for help and the autoresponder answers as a reply.

Commands

!autoresponder add <trigger>, <reply or embed code> [flags]
!autoresponder edit <id> <reply or embed code> [flags]
!autoresponder remove <trigger>
!autoresponder list
!autoresponder show <id>
!autoresponder reset

!autoresponder add how do i get help, Check #support for that! --reply
!autoresponder add test, {embed}$v{message: {user.mention}}$v{description: This is an example!}$v{thumbnail: {guild.icon}} --reply --not_strict
!autoresponder show 3f9a1c2e

!autoresponder add

liam adds where are the rules with a reply to the rules channel and --reply, and Petto confirms it with the id, contains, Reply to message Yes, all channels and everyone — In Discord: a new autoresponder with its id and its settings.

!autoresponder add (embed code)

liam adds test with an embed code and --reply --not_strict, and Petto confirms Type Embed code — In Discord: an autoresponder whose reply is an embed code.

!autoresponder edit

liam edits 7b2d4e91 with --mode exact --ping and Petto answers that it was updated — In Discord: the greeting changes to exact match and notifies the author.

!autoresponder remove

liam removes shout and Petto confirms it — In Discord: an autoresponder removed by its trigger.

!autoresponder list

!autoresponder show

Petto shows 3f9a1c2e: contains, text, reply to message, all channels, everyone, its trigger and its reply — In Discord: all the details of one autoresponder.

!autoresponder reset

liam resets and Petto answers that it removed all 5 autoresponders — In Discord: every autoresponder of the server deleted at once.

reset deletes every autoresponder in the server, use carefully.

The trigger and the reply

A comma ends the trigger, so the trigger can have spaces: !autoresponder add good morning, Hello!. A trigger in “quotes” works too, and so does the old way without a comma, where the trigger is the first word (!autoresponder add hi Hello there). A comma only ends the trigger when it comes before the first { of the reply, so commas inside an embed code are safe. The reply is plain text (with variables) or an embed code: text, up to 10 embeds and link buttons. The code is checked when it is saved: if Discord would refuse it, nothing is saved and the answer says why. Line breaks and quotes inside the code are kept.

Examples

Help pointer
Greeting
Echo after the trigger
React only
Embed code

Command

!autoresponder add how do i get help, Hi {user}! Open a ticket in #support and the staff will answer soon. --reply

Result

how do I get help?  →  (as a reply) Hi @Liam! Open a ticket in #support and the staff will answer soon.

liam asks how do I get help and Petto replies Hi @liam, open a ticket in support — In Discord: the help pointer answers as a reply.

Command

!autoresponder add good morning, {choose:Good morning|Morning|Rise and shine} {user.display_name}! ☀️ --mode startsWith

Result

good morning all  →  Rise and shine Liam! ☀️

shi says good morning all and Petto greets shi — In Discord: the greeting, with one of its three openings picked at random.

Command

!autoresponder add shout, 📢 **{args}** --mode startsWith --delete

Result

shout movie night at 9  →  📢 movie night at 9   (the original message is deleted)

Petto's message with a loudspeaker and the words after shout in bold — In Discord: what is left after shout: Petto's message, because chu's message was deleted.

Command

!autoresponder add petto, {reactreply:🐾}

Result

Petto reacts 🐾 to any message that says "petto", without sending anything.

for's message about Petto with a paw prints reaction — In Discord: Petto only reacts with 🐾.

Command

!autoresponder add rules, {embed}$v{title: 📜 Rules of {server_name}}$v{description: 1. Be kind{newline}2. No spam{newline}3. Have fun}$v{color: #f0a88f} --mode exact

Result

An embed titled "📜 Rules of Petto Land" with the three rules.

kira writes rules and Petto sends the Rules of Petto Land embed — In Discord: the embed code of the rules, built when kira writes the trigger.

Variables in replies

Replies, embed codes and saved embeds take every variable. Besides the usual member and server ones, an autoresponder has:

Variable	What it gives	Example for `shout movie night at 9`
`{message_content}`	The whole message that matched	shout movie night at 9
`{message_link}`, `{message_id}`	Link and ID of that message	`https://discord.com/channels/…`
`{args}`	The text after the trigger (before it, for `endsWith`; the first group for `regex`)	movie night at 9
`{arg1}` … `{arg10}`, `{args_from:N}`, `{arg_count}`	That text split into words	`{arg1}` → movie
`{command_name}`	The trigger	shout
`{reactreply:emoji}`	Reacts with that emoji; alone, it reacts to the member’s message	🐾

Put a ! before a mention in a reply (!@Role, !{user.mention}) to show it without notifying anyone: see Silent mentions.

Flags

Flags go at the end of the command, after the reply.

Flag	What it does
`--reply`	Answers to the message that set it off (quotes it) instead of sending a new message.
`--ping`	The reply notifies the author.
`--previous`	Deletes its own previous reply in the channel before sending the new one (Petto needs Manage Messages; after a restart the first reply deletes nothing).
`--delete`	Deletes the message that set it off.
`--strict`	The whole message must be the trigger (same as `exact`).
`--not_strict`	The trigger can be anywhere in the message (same as `contains`, the default).
`--mode <mode>`	Any match mode: `contains`, `startsWith`, `endsWith`, `exact` or `regex`.
`--embed_template <name>`	Sends a saved embed instead of a written reply.

Flags are only read at the end of the command, or before the reply. A --word inside an embed code stays part of the code.

Before, the trigger was always the first word. Now a comma with a space after it, before any {, ends the trigger. !autoresponder add hi Hello, friend makes the trigger hi Hello. Put a comma after the trigger (hi, Hello, friend) or quote it ("hi" Hello, friend) to be sure.

Match modes

contains (default)

The trigger can appear anywhere in the message.

startsWith / endsWith

The message must start or end with the trigger.

exact

The message must match the trigger exactly.

regex

The trigger is treated as a regular expression.

Scoping to specific channels

!autoresponder channel add <id> <channels>
!autoresponder channel remove <id> <channels>
!autoresponder channel clear <id>

!autoresponder channel add 3f9a1c2e "#general #help"

!autoresponder channel add

liam adds general and help to 3f9a1c2e and Petto says where it is active now — In Discord: the help pointer only answers in #general and #help.

!autoresponder channel remove

liam removes help from 3f9a1c2e and Petto says where it is active now — In Discord: one channel taken out of the list.

!autoresponder channel clear

liam clears the channels of 3f9a1c2e and Petto says it will respond in all channels — In Discord: the autoresponder answers in every channel again.

By default an autoresponder fires anywhere in the server. The id is the code of 8 letters and numbers that !autoresponder list shows (like 3f9a1c2e). channel clear removes the restriction back to everywhere. Members can be limited the same way: with roles, the autoresponder only answers members who have one of them.

!autoresponder role add

liam adds the Regular role to 7b2d4e91 and Petto says it now requires one of those roles — In Discord: the greeting only answers members with the Regular role.

!autoresponder role remove

liam removes the Regular role from 7b2d4e91 and Petto says no role, everyone — In Discord: the role taken out; with no roles left, it answers everyone.

!autoresponder role clear

liam clears the roles of 7b2d4e91 and Petto says it will respond to everyone — In Discord: every role restriction removed at once.

!autoresponder role add <id> <roles>
!autoresponder role remove <id> <roles>
!autoresponder role clear <id>

!autoresponder role add 7b2d4e91 @Regular

Deleting the triggering message

The --delete flag (the delete_trigger option) removes the message that triggered the response, useful for keyword-triggered cleanup.

Sending as an embed

The reply can go inside a simple embed instead of plain text, without a saved embed: the embed option of the slash command (/autoresponder add with embed: True), or Send as an embed in the dashboard, where it can also have a title, a color and a footer.

Chillet asks when the next event is and Petto replies with an Events embed about game night with the footer Petto Land — In Discord: a reply sent as a simple embed, with the title, color and footer set in the dashboard.

Limits

A Free server can have 75 autoresponders and a Premium server 150. See Premium.

Dashboard

The same autoresponders are in Automation → Autoresponders of the dashboard: each one as a card with the trigger, Petto’s answer and its options, and Edit opens all of its settings (match mode, reply, the four checkboxes, plain text or embed with its title, color and footer, a saved embed, channels and roles). The form at the bottom adds one.

The Autoresponders section, 5 of 75, with good morning, how do i get help, petto, rules as a saved embed and shout, and the form to add one — Dashboard → Automation → Autoresponders: a card for each autoresponder, with the trigger, Petto's answer and its options.

The help autoresponder open with its trigger, contains, the reply, Reply directly checked, plain text or embed with title, color and footer, the saved embed and the channels and roles fields — Dashboard → Automation → Autoresponders: Edit opens every setting of one autoresponder.

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Common Issues

Changelog

Autoresponder

Overview

Commands

The trigger and the reply

Examples

Variables in replies

Flags

Match modes

Scoping to specific channels

Deleting the triggering message

Sending as an embed

Limits

Dashboard

​Overview

​Commands

​The trigger and the reply

​Examples

​Variables in replies

​Flags

​Match modes

​Scoping to specific channels

​Deleting the triggering message

​Sending as an embed

​Limits

​Dashboard

Overview

Commands

The trigger and the reply

Examples

Variables in replies

Flags

Match modes

Scoping to specific channels

Deleting the triggering message

Sending as an embed

Limits

Dashboard