Revisiones paso a paso cuando Petto no puede dar un rol, sancionar a un miembro, responder un comando o mostrar un comando de barra: posición del rol, permisos y permisos del canal.
El rol de Petto tiene que estar por encima del rol que intenta gestionar en la lista de roles de tu servidor, y necesita el permiso Gestionar roles. Arrastra el rol de Petto hacia arriba en Ajustes del servidor → Roles si está debajo del rol que intentas usar.
En Discord: el rol de Petto está debajo de Moderadores, así que no puede darlo.
Petto no puede banear, expulsar o silenciar a un miembro
La misma regla que con los roles: el rol de Petto tiene que estar por encima del rol más alto del miembro. Esto también significa que Petto nunca puede actuar sobre alguien con un rol por encima del suyo, incluidos otros administradores, y es así a propósito.
En Discord: Petto dice qué permiso le falta.
En Discord: el miembro tiene un rol por encima del de Petto.
Usa !help (o el prefijo que tengas ahora, mira Prefijo si no estás seguro). Un mensaje que empieza con el prefijo equivocado simplemente se ignora, sin mostrar error.
En Discord: un mensaje con el prefijo equivocado no recibe respuesta; una mención a Petto muestra el prefijo.
2
Revisa que Petto esté en línea
Busca el punto verde de estado junto a su nombre en la lista de miembros, o revisa petto.sbs/status.
3
Revisa que pueda leer el canal
Petto necesita Ver canal y Enviar mensajes en ese canal específico, mira abajo.
Discord oculta los comandos slash de moderación a los miembros que no tienen el permiso de la acción: /ban necesita Banear miembros, /purgeGestionar mensajes, /channelGestionar canales, y /embed o /giveawayGestionar servidor. Da el permiso, o permite el comando para su rol en Ajustes del servidor → Integraciones → Petto. Mira Permisos de comandos.
El comando solo existe con el prefijo
Solo los comandos de uso diario son comandos slash. Los comandos de configuración como !automod, !logs o !honeypot son solo con prefijo. Mira la lista de comandos slash.
Se acaba de agregar
Los comandos slash nuevos o cambiados pueden tardar un momento en aparecer. Recarga Discord (Ctrl+R).
Petto también necesita Ver canal y Enviar mensajes (más Insertar enlaces para todo lo que use un embed) en ese canal específico; un permiso de todo el servidor no anula una denegación a nivel de canal.
En Discord: el rol de Petto tiene Gestionar mensajes, pero un permiso del canal se lo quita en #general.
Pregunta directamente; normalmente alguien puede detectar un problema de permisos con una captura.
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Esto también significa que Petto nunca puede actuar sobre alguien con un rol por encima del suyo, incluidos otros administradores, y es así a propósito.`}),`\n`,_jsx(Frame,{caption:`En Discord: Petto dice qué permiso le falta.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/wikipetto/LoL7QuPJ71yd9F_N/images/discord/common-issues/es/missing-permission.webp?fit=max\u0026auto=format\u0026n=LoL7QuPJ71yd9F_N\u0026q=85\u0026s=b5c9942d5a3095174fc2a84c8d5c6d4a`,alt:`chu intenta banear a toxic_tom y Petto responde que necesita el permiso Banear miembros para hacerlo`,\"data-og-width\":`1240`,width:`1240`,\"data-og-height\":`362`,height:`362`,\"data-path\":`images/discord/common-issues/es/missing-permission.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/wikipetto/LoL7QuPJ71yd9F_N/images/discord/common-issues/es/missing-permission.webp?w=280\u0026fit=max\u0026auto=format\u0026n=LoL7QuPJ71yd9F_N\u0026q=85\u0026s=c8298eaefc396a2c29ed581950fe54d6 280w, https://mintcdn.com/wikipetto/LoL7QuPJ71yd9F_N/images/discord/common-issues/es/missing-permission.webp?w=560\u0026fit=max\u0026auto=format\u0026n=LoL7QuPJ71yd9F_N\u0026q=85\u0026s=13189311016974972500e782b693e783 560w, https://mintcdn.com/wikipetto/LoL7QuPJ71yd9F_N/images/discord/common-issues/es/missing-permission.webp?w=840\u0026fit=max\u0026auto=format\u0026n=LoL7QuPJ71yd9F_N\u0026q=85\u0026s=38e6f60d37f24deda1943ff811480ffc 840w, https://mintcdn.com/wikipetto/LoL7QuPJ71yd9F_N/images/discord/common-issues/es/missing-permission.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=LoL7QuPJ71yd9F_N\u0026q=85\u0026s=9f05d43915b49be6158c51e3ab9f9f76 1100w, https://mintcdn.com/wikipetto/LoL7QuPJ71yd9F_N/images/discord/common-issues/es/missing-permission.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=LoL7QuPJ71yd9F_N\u0026q=85\u0026s=844854557022748de3132b04f65e34cd 1650w, https://mintcdn.com/wikipetto/LoL7QuPJ71yd9F_N/images/discord/common-issues/es/missing-permission.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=LoL7QuPJ71yd9F_N\u0026q=85\u0026s=2fb14a488030d4811c02f90b62bfc825 2500w`})}),`\n`,_jsx(Frame,{caption:`En Discord: el miembro tiene un rol por encima del de Petto.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-member-above.webp?fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=792b7f93ac8d8b61d312682935249fb2`,alt:`liam intenta banear a drake, un moderador, y Petto dice que no puede banear a este miembro porque su rol más alto está por encima del suyo o al mismo nivel`,\"data-og-width\":`1240`,width:`1240`,\"data-og-height\":`404`,height:`404`,\"data-path\":`images/discord/common-issues/es/permissions-member-above.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-member-above.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=48c1dc2aac633eecb563376a802f18c8 280w, https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-member-above.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=764a2f91d8e8691c4e81bdbf512edd5c 560w, https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-member-above.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=9fb9c0723c140136201f6d542cffcfb1 840w, https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-member-above.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=76d01cb8203e01bb5f7d1831ef372059 1100w, https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-member-above.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=e2175b975ef0bdca8295d55ac4d98cc8 1650w, https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-member-above.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=c54150f0fe380811be31a56e435e2637 2500w`})}),`\n`,_jsx(Heading,{level:`2`,id:`los-comandos-no-responden`,children:`Los comandos no responden`}),`\n`,_jsxs(Steps,{children:[_jsxs(Step,{title:`Revisa el prefijo`,children:[_jsxs(_components.p,{children:[`Usa `,_jsx(_components.code,{children:`!help`}),` (o el prefijo que tengas ahora, mira `,_jsx(_components.a,{href:`/es/setup/prefix`,children:`Prefijo`}),` si no estás seguro). Un mensaje que empieza con el prefijo equivocado simplemente se ignora, sin mostrar error.`]}),_jsx(Frame,{caption:`En Discord: un mensaje con el prefijo equivocado no recibe respuesta; una mención a Petto muestra el prefijo.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/wikipetto/XJGgnnMwMsp95tLP/images/discord/setup/es/prefix-mention.webp?fit=max\u0026auto=format\u0026n=XJGgnnMwMsp95tLP\u0026q=85\u0026s=6ed0a9bc5f8b3057763d8dcbbbfd833f`,alt:`kira escribe !prefix y no pasa nada, luego @Petto prefix muestra que el prefijo del servidor es ?`,\"data-og-width\":`1240`,width:`1240`,\"data-og-height\":`598`,height:`598`,\"data-path\":`images/discord/setup/es/prefix-mention.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/wikipetto/XJGgnnMwMsp95tLP/images/discord/setup/es/prefix-mention.webp?w=280\u0026fit=max\u0026auto=format\u0026n=XJGgnnMwMsp95tLP\u0026q=85\u0026s=aa76bdda4ea8f3ce7a2ff77f0b2af20e 280w, https://mintcdn.com/wikipetto/XJGgnnMwMsp95tLP/images/discord/setup/es/prefix-mention.webp?w=560\u0026fit=max\u0026auto=format\u0026n=XJGgnnMwMsp95tLP\u0026q=85\u0026s=5ead0737fd47656c213b0c3fc678f095 560w, https://mintcdn.com/wikipetto/XJGgnnMwMsp95tLP/images/discord/setup/es/prefix-mention.webp?w=840\u0026fit=max\u0026auto=format\u0026n=XJGgnnMwMsp95tLP\u0026q=85\u0026s=107098fcbdd7338b333d97830907663a 840w, https://mintcdn.com/wikipetto/XJGgnnMwMsp95tLP/images/discord/setup/es/prefix-mention.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=XJGgnnMwMsp95tLP\u0026q=85\u0026s=6abb8b9011854dbbe71156eba070bfdd 1100w, https://mintcdn.com/wikipetto/XJGgnnMwMsp95tLP/images/discord/setup/es/prefix-mention.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=XJGgnnMwMsp95tLP\u0026q=85\u0026s=55bb3a0a00969f0fa6738a1ccd14da44 1650w, https://mintcdn.com/wikipetto/XJGgnnMwMsp95tLP/images/discord/setup/es/prefix-mention.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=XJGgnnMwMsp95tLP\u0026q=85\u0026s=a645daa1d4c64b42038ef6618dc3f845 2500w`})})]}),_jsx(Step,{title:`Revisa que Petto esté en línea`,children:_jsxs(_components.p,{children:[`Busca el punto verde de estado junto a su nombre en la lista de miembros, o revisa `,_jsx(_components.a,{href:`https://petto.sbs/status`,children:`petto.sbs/status`}),`.`]})}),_jsx(Step,{title:`Revisa que pueda leer el canal`,children:_jsxs(_components.p,{children:[`Petto necesita `,_jsx(_components.strong,{children:`Ver canal`}),` y `,_jsx(_components.strong,{children:`Enviar mensajes`}),` en ese canal específico, mira abajo.`]})})]}),`\n`,_jsxs(Heading,{level:`2`,id:`falta-un-comando-slash-en-el-menú-/`,children:[`Falta un comando slash en el menú `,_jsx(_components.code,{children:`/`})]}),`\n`,_jsxs(AccordionGroup,{children:[_jsx(Accordion,{title:`El miembro no tiene el permiso`,id:`el-miembro-no-tiene-el-permiso`,children:_jsxs(_components.p,{children:[`Discord oculta los comandos slash de moderación a los miembros que no tienen el permiso de la acción: `,_jsx(_components.code,{children:`/ban`}),` necesita `,_jsx(_components.strong,{children:`Banear miembros`}),`, `,_jsx(_components.code,{children:`/purge`}),` `,_jsx(_components.strong,{children:`Gestionar mensajes`}),`, `,_jsx(_components.code,{children:`/channel`}),` `,_jsx(_components.strong,{children:`Gestionar canales`}),`, y `,_jsx(_components.code,{children:`/embed`}),` o `,_jsx(_components.code,{children:`/giveaway`}),` `,_jsx(_components.strong,{children:`Gestionar servidor`}),`. Da el permiso, o permite el comando para su rol en `,_jsx(_components.strong,{children:`Ajustes del servidor → Integraciones → Petto`}),`. Mira `,_jsx(_components.a,{href:`/es/setup/permissions#comandos-de-barra`,children:`Permisos de comandos`}),`.`]})}),_jsx(Accordion,{title:`El comando solo existe con el prefijo`,id:`el-comando-solo-existe-con-el-prefijo`,children:_jsxs(_components.p,{children:[`Solo los comandos de uso diario son comandos slash. Los comandos de configuración como `,_jsx(_components.code,{children:`!automod`}),`, `,_jsx(_components.code,{children:`!logs`}),` o `,_jsx(_components.code,{children:`!honeypot`}),` son solo con prefijo. Mira la `,_jsx(_components.a,{href:`/es/setup/prefix#comandos-de-barra`,children:`lista de comandos slash`}),`.`]})}),_jsx(Accordion,{title:`Se acaba de agregar`,id:`se-acaba-de-agregar`,children:_jsx(_components.p,{children:`Los comandos slash nuevos o cambiados pueden tardar un momento en aparecer. Recarga Discord (Ctrl+R).`})})]}),`\n`,_jsx(Heading,{level:`2`,id:`una-función-de-un-canal-específico-no-funciona`,children:`Una función de un canal específico no funciona`}),`\n`,_jsxs(_components.p,{children:[`Petto también necesita `,_jsx(_components.strong,{children:`Ver canal`}),` y `,_jsx(_components.strong,{children:`Enviar mensajes`}),` (más `,_jsx(_components.strong,{children:`Insertar enlaces`}),` para todo lo que use un embed) en ese canal específico; un permiso de todo el servidor no anula una denegación a nivel de canal.`]}),`\n`,_jsx(Frame,{caption:`En Discord: el rol de Petto tiene Gestionar mensajes, pero un permiso del canal se lo quita en #general.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-channel-override.webp?fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=6b7d28671076c2210594329d0b8538a6`,alt:`kira usa !purge 20 en #general y Petto dice que necesita Gestionar mensajes en este canal`,\"data-og-width\":`1240`,width:`1240`,\"data-og-height\":`362`,height:`362`,\"data-path\":`images/discord/common-issues/es/permissions-channel-override.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-channel-override.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=28a321a6d9bcb20fcd7278f19817f274 280w, https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-channel-override.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=3fa13c86b19ad9bdd7dcd6eba0fc318d 560w, https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-channel-override.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=7e0303d83e2af6c05763d1712af1c5d6 840w, https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-channel-override.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=238ea523e030a067dfdf0b1751bbbe6f 1100w, https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-channel-override.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=01d9492b344c802a3605a55a1831f31c 1650w, https://mintcdn.com/wikipetto/rok-7yv8v3ZrWquM/images/discord/common-issues/es/permissions-channel-override.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rok-7yv8v3ZrWquM\u0026q=85\u0026s=44b160e3c995e4ba7be05f12c441e06c 2500w`})}),`\n`,_jsx(Heading,{level:`2`,id:`¿sigues-con-problemas`,children:`¿Sigues con problemas?`}),`\n`,_jsx(Card,{title:`Servidor de soporte`,icon:`headset`,href:`https://petto.sbs/support`,children:_jsx(_components.p,{children:`Pregunta directamente; normalmente alguien puede detectar un problema de 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